Privacy Notice for Classes and Memberships

Geaux Cajun IT collects certain customer information to manage classes, memberships, workshops, training, private events, maker space access, service requests, and customer support.

This notice explains what information may be collected and how it may be used.

1. Information We May Collect

When customers register for classes, memberships, workshops, private events, training, service requests, fabrication quotes, waitlists, or maker space access, we may collect:

Name
Email address
Phone number
Billing information
Shipping or pickup information
Membership level
Class registration details
Booking details
Emergency contact information for certain programs
Waiver information
Project details
Uploaded artwork or files
Business information for commercial users
Notes related to training, safety, service, or support requests

2. How We Use Information

We may use customer information to:

Process orders
Manage bookings
Manage memberships
Process subscription payments
Schedule classes and training
Communicate appointment details
Send reminders
Prepare class materials
Review quote requests
Provide service support
Manage waivers and safety requirements
Contact customers about changes or cancellations
Improve services
Send relevant updates or offers when permitted

3. Subscription and Booking Information

Membership and subscription information may be processed through Shopify and subscription tools such as Seal Subscriptions.

Class bookings, appointments, workshops, and training sessions may be processed through booking software connected to Shopify.

These systems may store customer information needed to manage billing, scheduling, renewals, reminders, cancellations, and customer account access.

4. Uploaded Files and Project Information

Customers are responsible for ensuring they have the right to upload, print, engrave, cut, produce, or modify any file, artwork, logo, trademark, design, or customer-supplied content submitted to Geaux Cajun IT.

Project files may be reviewed by staff for quoting, production, training, troubleshooting, or service purposes.

5. Sharing Information

Geaux Cajun IT does not sell customer personal information.

Customer information may be shared with service providers needed to operate the business, including:

Shopify
Payment processors
Subscription apps
Booking apps
Email or SMS tools
Shipping providers
Service providers
Software platforms used to process orders, bookings, memberships, or communications

Information may also be shared when required by law, safety, fraud prevention, payment disputes, legal claims, or business operations.

6. Marketing Communications

Customers may receive emails or messages related to purchases, bookings, classes, memberships, waitlists, events, service updates, or promotions.

Customers may opt out of promotional communications where required or available.

Transactional messages, such as booking confirmations, payment notices, safety updates, and cancellation notices, may still be sent.

7. Photos and Videos

Geaux Cajun IT may take photos or videos during public classes, workshops, events, tours, or maker space activities for marketing, social media, training, or promotional purposes.

Customers who do not want to appear in photos or videos should notify staff before participation.

Private projects, confidential business work, and sensitive customer information should be discussed with staff in advance.

8. Data Accuracy

Customers are responsible for providing accurate contact, billing, booking, and emergency information.

Geaux Cajun IT is not responsible for missed notices due to incorrect customer information.

9. Questions

For questions about privacy, customer information, class registrations, memberships, or account data, contact Geaux Cajun IT.

Privacy Notice for Classes and Memberships